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Delayed Order

Your satisfaction and success as a pet owner is our number one priority at ReptiBites. We’ll do everything we can to provide you with access to world class care for your pet.  We can’t promise we’ll always be perfect, but we can promise we’ll make things right whenever we fall short.

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Why is my order late?

We do our best to make sure your order always arrives on time. Unfortunately there are a couple of variables that are completely out of our control (and yours!). 

Sometimes extreme weather, USPS network delays, or just bad luck can mean your package arrives to you much later than expected!

Should I worry?

Rest assured, your insects are shipped with extra food every week to make sure they arrive in great condition in case of any delays. 

As for your pet, depending on the length of the delay they should be perfectly fine for a couple days without their usual diet. Some experts actually suggest short periods of starvation are actually really good for your pet believe it or not!

Once your package does arrive, just feed a little extra each day until your are caught up, then resume as normal. 

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Explanation of how we used the source. This source provides clear guidance on the importance of diet diversity. It should also include a bit about the source. Mark Mitchell is a well known researcher and has published 200 book chapters.