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Your satisfaction and success as a pet owner is our number one priority at ReptiBites. We’ll do everything we can to provide you with access to world class care for your pet. We can’t promise we’ll always be perfect, but we can promise we’ll make things right whenever we fall short.
Get things solved in less than 5 minutes
We don’t like waiting for support, and neither should you. We offer text based support during our business hours; 8AM-4PM MT, Monday-Friday. If you message us outside these hours, we’ll respond first thing the next business day.
Simply text our team and tell us what’s going on. We do our best to resolve the issue within 5 minutes. In rare cases, it may take us longer than that. We get to your message as quickly as humanly possible.
Our number: (720) 263-7177 (please note this number is not set up to take calls)
Temporary Support Update - 1/23/26
Due to a system issue, our support team is currently unable to respond within our usual 5-minute window. We’re working to resolve this as quickly as possible and will follow up as soon as we can. Thank you for your patience.
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