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Missing Order

Your satisfaction and success as a pet owner is our number one priority at ReptiBites. We’ll do everything we can to provide you with access to world class care for your pet.  We can’t promise we’ll always be perfect, but we can promise we’ll make things right whenever we fall short.

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What should I do?

If your tracking links reports an order has been delivered, but you can’t find your package here’s what you should do:

  • Wait a day or so. We know… It’s annoying to discover your package is missing. Sometimes packages get marked as delivered by accident, or get delivered to the wrong address. Waiting a day or so may be all you need to receive your package. 
  • Contact your local USPS office. Oftentimes the quickest way to get this resolved is just to head into your local USPS. They are usually very friendly and can help you track things down without waiting too long!
  • Contact us with the below form. Our team will open an inquiry with USPS. These can take a while, so it’s important you try your best to work things on your own as well!

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Explanation of how we used the source. This source provides clear guidance on the importance of diet diversity. It should also include a bit about the source. Mark Mitchell is a well known researcher and has published 200 book chapters.